Friction in the workplace is familiar and immediately recognizable in its symptoms: frustration, helplessness, and ultimately defeat. But where friction comes from and how to combat it are less well understood. In this playful and provocative session, we'll consider the causes, effects, and cures of organizational friction in order to better understand how to make the important things easier to do (and the unimportant things harder to do) in ways that do not exhaust us.

This session is brought to you by our friends at State National