Name
Member Voice: A New Way to Understand Member Needs, Attitudes, and Behaviors, Filene's Taylor Nelms and Caroline Vahrenkamp
Date & Time
Wednesday, December 6, 2023, 2:45 PM - 3:15 PM
Speakers
Description
Improving member experience is a top priority. Identifying credit union members’ needs, attitudes, and behaviors, Member Voice gives credit unions powerful insights into WHY a member behaves the way they do. Taylor and Caroline will talk about the different member segments, why they matter, and how your credit union can use them.
Location Name
Kierland 2,3
Full Address
The Westin Kierland Resort & Spa
6902 E Greenway Pkwy
Scottsdale, AZ 85254
United States
6902 E Greenway Pkwy
Scottsdale, AZ 85254
United States
Session Type
General Session