Name
Technology Design for Trust: The Credit Union Difference in Uncertain Times
Date & Time
Thursday, October 28, 2021, 8:15 AM - 9:00 AM
Speakers
Bill Mauer - Filene Research Institute
tony morris - Orange County's Credit Union
Bill Mauer
Description

At this session, attendees will learn:

  • How digital technology is changing what matters to consumers of financial services
  • What trust and security challenges should be top of mind as credit unions build new digital service environments
  • How trust can serve as a differentiator to build member engagement and loyalty
  • How to prioritize member experience as a central element driving digital transformation
Session Type
Headlining Keynote